Hey guys
For those that have ordered a spindle & VFD to get delivered to the UK, what was the import duty/vat etc ?
Mine has just shipped. Just to get an idea how much I’m looking at.
Thanks
I have just had my 2.2kw 80mm spindle/VFD delivered to the UK. The fees payable were £245.93 That also included the V7 dustboot kit
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Ok, that’s slightly more than I thought. Waiting for my OneFinity Elite Goreman & looking at their forum the duty was £475. It was over 4 times the cost of the spindle so I kinda guessed around £150.
How long did delivery take ? Mine was just dispatched yesterday.
Thanks for the reply
Two days from the US to the UK. UPS then had the item without telling me the payment was due so the first day it was marked out for delivery, they failed to deliver because I did not receive a fee notification until about 11:30 and by then it was too late so my item was put back to next day. This is despite UPS stating that the fee can be given to the driver.
I wasted another day awaiting an out for delivery package that did not turn up and it was difficult to talk to anyone at UPS via the phone service. their web pages were out for a few days as was their e-mail service. The third day of the out for delivery game there was no package but I had learned my lesson and by 16:00 with no delivery, I contacted some person (they answered the phone after 20 minutes of letting it ring) who was a customer services agent.
It was hopeless because they said my stuff would be out for delivery the next day. I refused to accept the script they were reading from and asked to speak with a more senior person. They offered to get them on the phone and after 30 minutes of messing, they guaranteed to get someone to ring me. About an hour later, I got a call from a senior manager (who was in Germany, no less, according to the STD code which came up on my phone) and the manage promised to arrange something.
In the event the local UPS hub called me an hour later to tell me my out for delivery package was now back at the hub and would not be delivered that day. (they can apparently deliver up to 19:00 but close their phones at 17:00) I requested permission to collect my stuff and they told me that if I could get to the local hub before they closed in an hour, that would be possible.
I drove a round trip of 50 miles and collected the package myself. The UPS service gave the following excuse: Our drivers can only drive a certain number of hours and then they must return to the hub to collect international packages for the airport. Your delivery was on the end of the route. In other words… it would never be delivered. UPS is a very badly run organisation, in my opinion. I hope you have better luck with them than I did. In the end I received my stuff and it all works beautifully.
Well isn’t that typical. No fuss at all getting from the US to UK but our end makes a complete hash of it.
Thank you for the reply & I will update here when mine eventually arrives 
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UPS in the USA had a marketing slogan which said “What has Brown done for you today?” In Canada the slogan should be “What has Brown done to you lately?” It sounds like the slogan should be the same in the UK.
Ain’t that the truth! i suppose I am only seeing it from my own point of view but their customer service really is what we would politely term of a poor standard. 
That is so weird, here in the USA that is the service level associated with FedEx. I’ve had amazing service from UPS…funny how that changes country to country.