Hi, Im not sure how to use Topics, Chats, DMs etc.
Just received my Pwn 110v 80mm spindle kit. It is NOT recognized by the NEW onefinity pro controller. Is anyone experiencing this?
Pwn responded they are ware of the problem and are working with Onefinity, Buildtronics to remedy the issue.
AM I ALONE WITH THIS PROBLEM? Please respond if you see this message.
Tried removing the Pwn controller cable inset threaded offsets to ensure that the cable connector is making contact with NO SUCCESS.
Could it be as simple as a bad cable???
Please keep me posted.
Thank you,
Dan Stein
Like i said in the chat, you’re not the only one, and right now we’re tracking a handful, yourself included, where the common denominator is the Pro. We’re waiting on ours to show up.
It’s unlikely to be the cable, and there’s no way to test them other than plug it into a known good one.
All right. I didn’t hear any chatter on this so I thought I was lucky (kidding)
I had initial trouble with a new touch monitor from amazon. It looked terrible.
Sent it back and got another brand. Had the same problem.
So I swapped the Hdmi cable and its beautiful.
Proceeded to throw the bad one out!
That is why I suggested the cable change.
Be well.
I hear your frustration.
I believe in you!
Thanks, i was trying to be subtle.
It’s not directed towards you or anyone else in particular, but our inability to answer a reasonable question.
We haven’t completely ruled out a cable issue but don’t think it’s likely.
Hi,
Pwn lead me to believe that the problem of Not connecting to the onefinity pro controller is not unique to me. If this is the case please update me as to your progress.
Also.
Have you stopped promoting/selling your VFD kit for onefinity while you address and remedy the problem?
I paid full price for your onefinity spindle vfd kit as advertised.
I waited 6 weeks after payment of approx $1000.
I am waiting patiently.
I am getting frustrated thinking that you are selling other 1F spindle VFD kits and that they are working for others. AND That I am sitting on the wayside.
Clinton directed me to 1F. This I will not do.
They state no spindle support.
This is your problem (mine Too!!!
Trying to be patient!
I have the same problem with the VFD kit I received a week ago. However, I’ve had my 1F with BuildBotics since late 2021 - this is not a new controller. Whatever the problem is, it isn’t only with new BB controllers.
We received it, and while it didn’t work out of the box, we reflashed the firmware, and it connected right away.
Hey, it’s been 10 business days since I reported this issue. Still no fix. How about you, any luck?
I got my pwcnc spindle 2 days ago wouldn’t connect took off the 2 disconnects still didn’t work ended up switching wires in breakout box plugged it back in picked it right up they dont have a BlackBox controller to test them but as of last Thursday they was supposed to be getting one try that that it said that in the installation video hope it works for you
We got it on Tuesday, and on Wednesday looked at it and it didn’t work out of the box, but we reflashed it and it connected without complications
Correct… there is no physical difference between these newer controllers and the older controllers i have on my original machinist.
The only difference is the production date. The circuit board versions are all the same as well as the Raspberry Pi 3 inside.
This is 100% purely a software issue.
I hooked up the new controller we received on Tuesday and had the same “Disconnected” problem that has been reported.
I then attached it to my wireless internet, and went to Admin → update via web.
When the software update was complete… returned to the tool page to see the “Disconnected” no longer there, instead i see the expected “OK” message.
Reflashing the firmware is exactly the solution to this “Disconnected” problem.
If needed, we’re happy to create a video to walk you through the reflashing process, but it is very easy to perform.
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I’m having the exact same issue, only my spindle is the 220v water-cooled version. I’ll try the steps Daniel described and see if that fixes the issue.
I certainly hope that’s the solution, because it’s quite frustrating to have a $1,500 spindle hooked up to a $4,500 CNC machine and they don’t play nice together.
I was using the old Buildbotics and it did not work even after reloading the firmware. I have since had to replace the old Builbotics with a new one and it does not connect either. Yes I reloaded the firmware with no luck. I can run in manual mode but I bought this to run in the automatic mode.
I do not feel the support has been much help.
Hey Wendell, I wonder if it would be helpful for you to send your old BB box to PWN, if you still have it. Maybe having one with the problem would give them a better chance to find a solution.
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I had a power surge that blew the old one.
I am up and running. The problem, I think, may have been that I reflashed the 1F firmware as an RP5 when RP3 is what is actually in the BB box. Why? Well, the instructions for reflashing on the 1F site don’t specify the Raspberry Pi version you should select when running the Raspberry Imager application. They do show an image of the Imager screen that clearly shows the RP5 selection highlighted. And, you know, a picture is worth a thousand words. It was only when Daniel posted above that the new BB boxes were identical to the old ones, including the same RP3, that the penny dropped for me.
So I reflashed again, choosing the RP3 this time, and it still didn’t connect. But, instead of showing “Disconnected” on the 1F Tool screen, it showed “Timedout”. I was disappointed but PWN Support were cheering. They told me to swap the wires in the ModBus cable (again). I did, it worked. Happiness all around.
Should I have known all along that the BB used an RP3? I don’t know, maybe? Should 1F update their reflash instructions from 2021? Well, maybe it’s just me. Anyway, all is well now. Thanks to Clint and Chris for working with me on this.
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Thank you for the additional info Jon… this is perfect. Do you have a link to their forum instructions? I’ll get a video together reflashing the disk with the full end-to-end instructions. Specficially calling out that it’s an RPi 3 and showing the issues.
I’ll even reflash my BB with RPi 5 and try to recreate the issue exactly. Then show how to fix it.
I’ve found “Timed Out” is almost always… yes we have connection but the wires are swapped. “Disconnected” is pointing to this new issue.
I’m wondering if 1f is flashing their new boxes with the RPi5 setting which is causing this issue.
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Here’s the link from the 1F forum: How to reflash the operating system on the Onefinity BB controller (Full SD card image) - Full SD Image - Onefinity CNC Forum. It is clearly outdated, but I didn’t find anything newer.
1F recommends doing a full reflash of the firmware when updating to 1.3.x, rather than a USB update. Which is what led me the reflash instructions. I wonder if updating via internet, as you mentioned above, might avoid this issue altogether.
Same issue here w/ 220v 80mm spindle. Already reflashed the OS, but the same "Disconnected "message appears. The reason I paid almost twice and went with Pwncnc was to avoid EXACTLY this kind of issues, since I am NOT a tech savvy person. I was under the impression that this equipment was pretty much plug and play.
We have a blackbox controller here on our workbench that each and every modbus spindle system being shipped gets plugged up to.
This blackbox has the latest firmware and always shows an “OK” prior to shipping.
If you’re seeing a “Disconnected” it is guaranteed to be your controller that needs to be troubleshot.
The firmware is what fixed the controller Onefinity sent me to solve this exact Disconnected issue. Beyond that, since we do not own Onefinity, we are unable to assist other than offer suggestions.
In all honesty, Onefinity will need to solve this for their customers. “We don’t support spindles” is just not an acceptable answer when it comes to a product they release that clearly supports plugging a spindle in.
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